Frequently Asked Questions

Families and referrers often have questions about Child Contact Centres. We have provided the answers to some of these below:

Q: What is a Child Contact Centre?
A child contact centre is a safe, friendly and neutral place where children of separated families can spend time with one or both parents and sometimes other family members. They are child centred environments that provide toys, games and facilities that reflect the diverse needs of children affected by family breakdown.
Q: When and Where is Newtownards & Bangor Child Contact Centre open?

Newtownards CCC - Regent Street Presbyterian Church, 48A Regent Street, Newtownards, BT23 4LP Opening each Sat 10am - 12pm Bangor CCC - 1st Bangor Presbyterian Church Main St Bangor BT20 4AG each Thursday 4pm - 6pm

Q: Is there a charge for using Newtownards & Bangor Child Contact Centre?
No, there is no charge. However, donations are welcome.
Q: Are the Staff/Volunteers police checked?
Yes. Staff and Volunteers undergo Access NI police checks. They must also provide two referees and undergo relevant training.
Q: Are any reports made?
Newtownards & Bangor CCC does not provide assessments or reports for the court or referrers about how the contact is going. It will only provide an attendance record which gives the dates and times when people attend. The only exception to this is if allegations of child abuse or a serious crime arise.
Q: Do I have to meet my ex partner?
No. If you prefer not to have contact with the other adult, discuss this with the Coordinator before contact begins and other arrangements will be made eg volunteers will do the hand-over for you and arrival and departure times can be staggered.
Q: Do I have to bring my child to the Centre?
No, you can arrange for a relative or friend to bring your child to the Centre if you are not available or prefer not to come
Q: Can I bring anyone else with me when I come to see my child?
Only if this has been agreed beforehand. Other family members and friends are welcome at the Centre as long as this has been agreed with the resident parent/solicitors.
Q: Can I take my child out of the Centre?
Only if this has been arranged beforehand.
Q: Do I need to bring games or toys with me?
There is a range of games and toys provided by the Centre. However, if you have a small toy or game you would like to bring, please feel free to do so but please make sure that you keep an eye on it and take it home again when your visit ends.












Contact Details

Newtownards & Bangor
Child Contact Centre

St Marks Parish Centre
Church St Newtownards BT23 4AN
each Sat 10am - 12pm

1st Bangor Presbyterian Church
Main St Bangor BT20 4AG
each Thursday 4pm - 6pm


Centre Coordinator:

Mary-Anne Doherty

m: 07540 143 700